Catch.com.au Flybuys Competition – Terms and Conditions

1. Definitions

For this Promotion, the following terms have the following meanings:

Term Meaning
AEDT/ AEST AEDT means Australian Eastern Daylight Time. AEST means Australian Eastern Standard Time.
Immediate Family Any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin
Promoter Catch.com.au Pty Ltd (ABN 22 149 779 939) of 699 Collins Street, Docklands VIC 3008
Promotion Catch.com.au Flybuys Competition
Promotion Period 12:01AM AEDT on 2/04/2024 – 11:59PM AEST on 8/04/2024
Flybuys Loyalty Pacific Pty Ltd (ABN 82 057 931 334), trading as “Flybuys”, PO Box 12125, A'Beckett Street, Melbourne, VIC 8006.

2. Eligibility

  1. Residents of WA, SA, NSW, TAS, VIC, QLD or NT;
  2. who are aged 18 years or over; and
  3. a valid current Flybuys member or a valid new Flybuys member who joins during the Promotion Period (to be a valid Flybuys member the Flybuys member account must include the member’s first and last name, a valid postal address, a valid email address, and a valid contact phone number current at time of draw and prize distribution).

Residents of ACT are not eligible to participate in this Promotion. Employees of the Promoter or Flybuys (or any related entity of the Promoter) and their Immediate Families are not eligible to enter this Promotion.

3. Entry

By entering this Promotion, the entrant accepts these terms and conditions. A person who successfully meets the entry criteria, may enter this Promotion once per day during the Promotion Period. In order for the Promoter to notify the winner, the entrant must provide his or her full name and e-mail address. The Promoter may deem an incomplete entry invalid. To be eligible for the draw, entrants must be a Flybuys member in accordance with clause 2(c) (www.flybuys.com.au) and a have an active Catch account (www.catch.com.au). Entrants must ensure that their Flybuys and Catch accounts remain linked from the time of entry to the end of the Promotion Period.

Entrants will automatically be entered into the Promotion as follows:

  1. Members who have linked their Flybuys account to their Catch account will automatically receive one entry for each eligible order placed on Catch.com.au during the Promotion Period.
  2. Entrants can enter multiple times, but this automatic entry is capped at one per day.
  3. Eligible orders include those of any value, except for orders that solely consist of gift cards, mobile plans and recharge cards, any product in respect of which the business customer that has provided its ABN in connection with the purchase of goods or services, the provision of any services (including, without limitation, the following services: delivery, installation and assembly, product protection and shopper services) and OnePass membership fees.

Since entry into the Promotion is automatic, individuals who do not wish to participate must notify the Promoter by submitting a request via the Helpdesk (https://help.catch.com.au/s/). The Promoter will then consider the purchased products of that person as ineligible for the Promotion.

This competition is in no way sponsored, endorsed or administered by, or associated with, Facebook or Instagram.

4. Prizes

There will be one (1) winner and one (1) prize. The prize will consist of 1,000,000 Flybuys points. The prize and total prize pool are valued at up to $5,000. The prize points will be automatically credited to the winning participant’s linked Flybuys account within 4 weeks of the draw date, unless the winner formally declines the prize in writing by 13th May, 2024. To decline the prize, email catchcrew@catch.com.au. Prize is not transferable or exchangeable and cannot be substituted for cash. Flybuys points can be redeemed at www.flybuys.com.au.

If the prize winner does not redeem or earn any points on their flybuys account for a period of 12 consecutive months after their prize points have been awarded, their prize points will automatically expire. If a prize is unavailable, the Promoter may substitute that prize with a prize that is equal in value or type subject to any written directions from a regulatory authority. Flybuys point prizes are subject to the terms detailed at https://experience.flybuys.com.au/flybuys-terms-and-conditions/

5. Draw

The winner of the prize will be drawn at random from the pool of entrants at 12PM AEST on 22/04/2024.

6. Winner

The winner of the prize will be announced on the Promoter’s Facebook account (https://www.facebook.com/CatchAustralia/) at 12PM AEST on 29/04/2024. After announcement of the winner, the Promoter will notify the winner via email. Entrants and the winner of this competition release Facebook entirely relating to the conduct of this competition and selection of winners.

7. Unclaimed prizes

If the prize is unclaimed, the Promoter will draw a winner for the unclaimed prize 3 months after the initial draw at 12PM AEST on 22/07/2024 using the same method specified in section 5 and will notify the winner using the same method specified in section 6. The draw will take place at the Promoter’s office.

8. Forfeited prizes

The Promoter may forfeit a prize if a winner refuses to accept a prize.

9. Entrants’ personal information

By entering this Promotion, the entrant consents to:

  1. the Promoter, or any of its affiliated entities, using the entrant’s details for future marketing and promotional purposes, except if notified otherwise by the entrant;
  2. disclosing the entrant’s personal information to third parties, including agents, contractors and suppliers of the Promoter. For the Promoter’s privacy policy, please see https://www.catch.com.au/privacy.
  3. The Promoter providing entrants’ personal information to Flybuys for the purpose of fulfilling the winner’s prize. Flybuys uses and manages entrants’ personal information in accordance with its privacy policy https://experience.flybuys.com.au/policies/privacy-policy/. Flybuys will not disclose this information provided by you unless required or authorised by law or in accordance with Flybuys’ Privacy Policy.

10. Prohibitions and Promoter’s rights

  1. Entrants are prohibited from and will have entries disqualified where the Promoter determines that an entrant has abused, misused or otherwise dishonestly or deceptively entered the promotion or manipulated the results of the Promotion. Entrants will be disqualified where, in the Promoter’s opinion, they are tampering or have tampered with the entry process, using or have used automated entry software or other mechanical or electronic means that allows a person to automatically enter repeatedly, using or have used multiple entries (unless specifically allowed by the Promoter), entering or have entered on behalf of another person(s), or otherwise tampering with the entry process.
  2. The Promoter may verify the validity of entries and entrants (including an entrant's identity, age and place of residence). The Promoter may disqualify an entrant or winner where the Promoter determines that such entry is not in accordance with these terms and conditions, including the circumstances set out in clause 10.a. above. The Promoter may either disqualify an entrant or modify, suspend, terminate or cancel this Promotion if this Promotion is interfered with or this Promotion is not capable of being conducted as reasonably expected due to a reason beyond the control of the Promoter, including technical difficulties, unauthorised intervention or fraud, subject to any written directions from a regulatory authority.

11. Promoter’s liability

To the extent permitted to do so, the Promoter or Flybuys is not liable for any loss, expense, damage or liability that may be suffered or incurred by a person in entering this Promotion or accepting and using the prizes. If the Promoter or Flybuys is liable, the Promoter’s or Flybuys’ liability is limited to either resupply of the goods or services. You have rights under the Australian Consumer Law and other similar legislation which cannot be excluded, restricted or modified. This section 11 does not alter a person’s rights under the Australian Consumer Law.

12. Blanket permit numbers

NSW: TP/00199